Home

Why Choose Us?

FAQs

Terms of Service

Guarantee

Pricing

Privacy / About

Tech Blog

What Type of Computer Problem Are You Having? Email Problems Printer Problems Browser Problems Virus / Spyware Problems Networking & Internet Problems Windows Operating System Problems

Fun With Tech Videos Kicking Around Ideas For Printers PC Laptop Grill PC Mouse Spaghetti Printer Jam Scared to Call The Help Desk? Smokey to the Rescue: Hot Keyboard Strike Any Key - Windows OS Sticky Fingers Blues - Jam Tech Crunchies For Breakfast

QUESTIONS WE ARE OFTEN ASKED

“How do I use Microsoft Word to create a letter?”

“Can you help me install Norton Anti-Virus software?”

“I have a new HP printer and it says I may need a new driver. What does that mean?”

“I really need to backup my files. Can you provide me direction?”

“I am setting up a Linksys wireless network in my office but need some help.  How do I get my office computer talking to the others?"

"How can I sum columns in MS Excel?"

“Can you help me adjust the color on my Dell 17” monitor?”

“Can you help me with my new AOL email account?”

"I'm an Imac user using VMmare Fusion and I'm unable to boot after an update.  Can you help me?"

“How do I print pictures from my new Sony digital camera.”

“Is it possible to change Microsoft Internet Explorer settings?”

“My computer keeps giving me this Windows error message. Can you explain what this means and help me fix it?”

“I am trying to load my MP3 player for my weekend vacation. Can you help me?”
 

QUESTIONS ABOUT OUR SERVICE

1. Can you help me with all the computers in my home or office?

Yes, you may call about any of your computers, software, printers, networks or associated equipment. iNeedTech™ is available by phone 24/7 to assist with all your computer related needs.

2. Do I need a membership?

No membership is required. There are no automatic renewals to your credit card. You do not need to register any computers or equipment.

3. What is your "Full Refund Policy"?

It is part of our guaranteed Customer Satisfaction commitment. You are issued a PIN Account and purchase individual Problem Issues as needed. Each Problem Issue allows you multiple call backs to our techs if necessary for one week after your new issue is open. If we can't resolve your problem or provide you with the resources or direction to do so during this one week period, you may call the iNeedTech Customer Satisfaction line at 866-201-5522 and request a refund for your individual Problem Issue purchase. Refund will be provided by processing a credit to the credit card used to initially purchase the Issue.

click here to visit our Click below to subscribe to our blog so you don't miss a thing!