GUARANTEED CUSTOMER SATISFACTION
iNeedTech™
fully guarantees customer satisfaction. If for any reason you
are not satisfied with the tech support services provided by
iNeedTech, please contact our Customer Satisfaction Department
right away. You may reach us by calling toll-free to
1-866-201-5522.
Our Customer Satisfaction Line is
available 24 hours a day, 365 days a year, however,
representatives are normally on duty between the hours of 8:00
A.M. to 5:00 P.M. (Mountain Standard Time) Monday - Friday on
business days. Voice Mail requests made outside of these hours,
or during a time when our representatives are busy helping other
customers, will be returned as promptly as possible.
To best allow us to handle your inquiry please provide us with
your name, telephone number (including area code) and PIN
Account Number.
The iNeedTech Guaranteed Satisfaction commitment provides for
refunds, if appropriate, to be processed only as a credit to the
credit card used to purchase. No cash refunds will be provided.