GUARANTEED CUSTOMER SATISFACTION
iNeedTech™
fully guarantees customer satisfaction. If for any reason you
are not satisfied with the tech support services provided by
iNeedTech, please contact our Customer Satisfaction Department
right away. You may reach us by calling toll-free to
1-866-201-5522.
Fixed or Free – Guaranteed!
If we can’t fix your problem,
you don’t pay. That’s our promise. No gimmicks. No tricks. No
limitations. If you do not think we did a good job handling your
issue, just let us know! Simply put, we want you to have the
best tech support experience ever.
Our Customer Satisfaction Line is available 24 hours a day, 365
days a year, however, representatives are normally on duty
between the hours of 8:00 A.M. to 5:00 P.M. (Mountain Standard
Time) Monday - Friday on business days. Voice Mail requests made
outside of these hours, or during a time when our
representatives are busy helping other customers, will be
returned as promptly as possible.
To best allow us to handle your inquiry please provide us with
your name, telephone number (including area code) and PIN
Account Number.
The iNeedTech Guaranteed Satisfaction commitment provides for
refunds, if appropriate, to be processed only as a credit to the
credit card used to purchase. No cash refunds will be provided.
